Corporations are most concern with how they spend their money in a boomerang style. It simply means that they're spending it with the assurance of getting it back. Having it back in triple folds is even better. But human resources believe that employee training and skills development is a perfect investment for every organization.
It's a key to making the corporation a money-making machine. Establishing the right training method that will be used is possible with the help of disc assessment. Successful trainings help employees achieve a high level of customer-satisfaction. The following reasons will prove that training is a sound investment.
1.Happy employees equal happy customers - Training and development improves employees' interpersonal skills. Implementing trainings will make every member of the organization feel that they're important. It will motivate them and in return they will do their best to get a high level of customer satisfaction. Everybody deserves to be happy, employees and clients alike. Happy and satisfied customers will be patronizing the service of the company because of the employees' exceptional customer service skills.
2.Creativity, productivity and efficiency are enhanced - Training for employees help in becoming more creative, productive and efficient. Giving the customer extraordinary service will increase their loyalty-meter. Customer-satisfaction is achieved by being efficient in everything that you do. This kind of weakness is addressed through disc assessment. With the perfect training method, employees have a higher chance of developing a great interpersonal skill. This will result to customer's loyalty which will help the company's profitability.
3.It produces trustworthy and knowledgeable people - Employee training imparts knowledge to individuals in the company. That knowledge and value is important in filling critical positions in a higher level. Training and skills development is preparing you to become a leader someday. Leaders should know how the company works to be profitable. Having full-skilled individual in an organization makes the whole management feel secure.
Most organizations perceive training and development as a way to be profitable. Teaching employees on how to do their job well is not a waste of money. Companies who have well-trained individuals are more profitable than those who don't. Good customer satisfaction ratings are increased and that's a fact. Today, employees prefer corporations who are offering good training and development programs. This has become their basis in looking for the right company for them. Organizations have a higher chance of being profitable if they will let their employees attend training and skills development.
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Thursday, May 22, 2014
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